What style of service does Olive Garden emphasize based on S.I.E?

Olive Garden emphasizes a service style that incorporates suggestion, information provision, and endorsement, which is reflected in the choice identified. This approach is designed to create a personalized dining experience for guests. By suggesting menu items based on customer preferences, providing informative details about dishes, and endorsing various specials or popular items, the staff fosters a welcoming environment that encourages engagement and connection with customers. This method not only enhances the overall dining experience but also helps guests make informed choices, leading to greater satisfaction.

The other options reflect service styles that do not align with Olive Garden’s philosophy. An authoritative and strict management style would not promote the friendly and inviting atmosphere that Olive Garden aims for. Minimal interaction and direct orders would diminish the personal touch that is a hallmark of their service, while impersonal and standardized processes would strip away the warmth and customization that guests expect.